Our mission
Crew performance starts with the people, not the process.
Owners invest millions in the vessel. But guest experience and safety depend entirely on the people running it. Haven exists to look after them.
We're building a new way to support them. Confidential, always within reach, and designed around schedules that never stay still. There's more to come, and early access opens soon.
Haven was founded by a crew member who knows this world from the inside. We built it because we've seen what happens when pressure goes unchecked. People burn out, walk off, or just stop performing.
The challenges
The hidden costs your P&L doesn't show.
90%
No training
of crew have received no mental health training of any kind. The gap between what crew face and what they're prepared for is enormous.
62%
Burnout
of crew identify burnout and fatigue as the biggest contributor to poor mental health onboard. It drives walkouts, mistakes, and disengagement.
50%
Considered leaving
of crew have considered leaving the industry entirely. The ones who go first are usually the most capable.
43%
Sleep disruption
of shift workers, including yacht crew, deal with sleep disturbances that chip away at performance and increase mistakes.
62%
No awareness
of crew are unaware of any policies or practices addressing mental health onboard. If the support exists, nobody knows about it.
40%
Junior turnover
of junior crew leave within their first season. Most don't leave over one incident. They leave because dozens went unaddressed.
Sources: Quay Crew & MHSS, 2021 • Quay Crew & MHSS, 2023 • Quay Group • PubMed, 2019
The operational reality
72% of yacht crew have personally experienced, or know someone who has experienced, a mental health condition while working in yachting. These are conditions that show up in performance, retention, and incident rates.
Sources: Quay Crew & MHSS, 2021 • ITF / Yale, 2019 • PYA, 2018
25%
Depression
17%
Anxiety
20%
Suicidal ideation
50%
Sexist comments
39%
Unwanted contact
47%
Mental health decline
The person behind Haven
Founder & Therapist
Ryan Pike
Ryan brings something rare to this field: he's actually lived it. Four years in yachting gave him an understanding of how things really work onboard. The hierarchy, the isolation, the constant pressure to perform. You can't learn that from the outside.
He built Haven because he saw what happens when that pressure has nowhere to go. Good people burn out, walk off, or leave the industry altogether. His work is about giving crews the tools to stay sharp and stay together across a full season.
Credentials
- Bachelor of Commerce (Hons) in Business Strategy
- Certified Hypnotherapist, Holistic Healing Hypnosis
- BrainWorking® Recursive Therapy (BWRT®), Level 1 Practitioner
- 4+ Years Active Experience in Yachting
The numbers don't have to look like this.
Be among the first to know what's coming.